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LOOK UP ORDER UX FLOW

CLIENT

INDUSTRY

CATEGORY

WISH

ECOMM

UX, IN-APP

BACKGROUND

Wish users were only able to view their order status by logging in or checking their order confirmation email. I led content for an in-app flow that enables users to view individual guest orders in a logged-out state.

PROCESS

I worked closely with Wish's internal growth product team to create content that is clear and concise while still adding a human touch to the microcopy.

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